SAME GREAT TEAM, SAME GREAT SERVICE

Stonewall Collision FAQ

After an Accident

First, ensure your safety and contact the authorities if necessary. If your car isn’t safe to drive due to visible or hidden damage, don’t risk driving it. We can help you arrange a tow or set up an estimate to assess the damage.

No, you can bring your car directly to us, and we’ll work with your insurance provider to manage the claims process, including approvals and paperwork.
Not necessarily. Insurance companies often approve repairs through trusted shops like Stonewall Collision. We can coordinate with them directly, ensuring a smooth approval process.
No. In most cases, your insurance company will accept our estimate, eliminating the need for multiple quotes.

About the Repair Process

Every repair is different, and the timeline depends on the extent of the damage and parts availability. When you receive your estimate, we’ll provide an estimated completion time and keep you updated throughout the process.
Yes! We use advanced color-matching technology to ensure a seamless blend with your vehicle’s original finish.
It’s common for hidden damage to be discovered once repairs start. If that happens, we’ll work with your insurance provider to ensure all necessary repairs are covered and keep you informed along the way.

Insurance & Rental Cars

Yes! We take care of the entire process – from filing claims to securing approvals – so you don’t have to.
That depends on your policy. If you have rental coverage, your insurance may provide a rental car while your vehicle is in the shop. We can help coordinate with your provider or connect you with a rental service.

Warranty & Customer Satisfaction

We stand behind our work. Every repair is backed by a warranty for your peace of mind. If you experience any issues, contact us, and we’ll make it right.
Yes! We provide a warranty on parts and paint, so you can trust that our work is built to last.
With 40 years of experience, expert technicians, and a commitment to high-quality repairs, we’re trusted by drivers across the region. We also handle insurance claims from start to finish, making the process as smooth as possible.